Acrylic Photo Frames (Coming Soon)

We accept bank transfer, Paypal or payments through Stripe. Stripe payments include VISA, MasterCard and American Express credit cards, Wechat and Alipay. Stripe payments may incure a handling fee of 3.4%.

If you would like to make changes to your order, please contact our customer service at cs@risgifts.com within 24 hours of placing an order. We will do our best to help. If your order is a customized order, it may not be cancelled as the process will be initiated immediately after order.

Yes, rest assured that any information provided will be Secure Socket Layer (SSL) encrypted to ensure that all personal and financial information is safe and secure.

If an item is Out of Stock, please contact us at info@risgifts.com.

We welcome you to check out our products at our retail partner locations. For more information, please refer to our “Store Locator” or email us at info@risgifts.com .

You may upload your image onto the website following the dimensions guide provided. Please follow the instructions within the product selected. For more information, please contact our customer service at cs@risgifts.com.

Customers can exchange any non-personalized items within 7 days from receipt of delivery. The items eligible for return must be new, unopened and unused. Original tags, wrapping, or boxes should be intact. Items which are personalized or discounted are not eligible for exchange. All products are non-refundable. RIS gifts reserves the right of final decision in the case of disputes.Please contact us at cs@risgifts.com for further arrangement.

Currently, we deliver within Hong Kong (Hong Kong Island, Kowloon, and New Territory). For delivery to outerlying islands or remote areas, please contact us at cs@risgifts.com for further enquiry or arrangement.

We offer free standard shipping for orders over HK$350. Orders will be delivered within 3-5 business days once payment has been made. Delivery time differ. Orders made over public holidays may take longer to arrive.