THOUGHTFULLY CHOSEN. MADE PERSONAL.
A little detail. A lasting memory.
Find something meaningful for the people and moments you love.
Details & dimensions +
Create memories that will last a lifetime with our customizable cake toppers.
Add a personalized touch to your special occasion with our customizable cake toppers, where creativity meets sweetness! Whether it's a birthday, anniversary celebration, welcoming a new bundle of joy, or honoring Mom and Dad, we've got you covered.
Choose from a variety of designs and materials to create a cake topper that truly reflects your style. From elegant acrylic in gold or silver to solid color, the possibilities are endless.
Let your imagination run wild as you customize your cake topper with your own text and cherished photos. With different font families to choose from, you can make your cake truly one-of-a-kind.
Delivery & collection +
Need help choosing? +
General Inquiry
What is the currency displayed on the website?
The currencies that can be displayed on this website are Hong Kong Dollars & US dollars
What forms of payment are accepted?
We accept bank transfer, Paypal or payments through Stripe. Stripe payments include VISA, MasterCard and American Express credit cards, Wechat and Alipay. Stripe payments may incure a handling fee of 3.4%.
Is the payment process secure?
Yes, rest assured that any information provided will be Secure Socket Layer (SSL) encrypted to ensure that all personal and financial information is safe and secure.
Can I cancel or change my order?
If you would like to make changes to your order, please contact our customer service at sales@risproduction.com within 24 hours of placing an order. We will do our best to help. If your order is a customized order, it may not be cancelled as the process will be initiated immediately after order.
What if my product is out of stock?
If an item is Out of Stock, please contact us at sales@risproduction.com
How to customize my order?
You may upload your image onto the website following the dimensions guide provided. Please follow the instructions within the product selected. For more information, please contact our customer service at sales@risproduction.com.
Local Delivery & Pick-up
Hong Kong & Macau
Hong Kong:
Free delivery for orders from HKD400.00
For orders under HKD400.00, delivery fee starts at HKD30.00
ETA: 3-5 Business Days
Self-pickup
Customers are welcome to pick up their orders at our office located in Kowloon Bay. Our business hours for pickups are:
Monday to Friday : 1 PM to 6 PM.
Saturday : 1 PM to 3 PM
Macau:
Delivery charge starts at HKD60.00
ETA: 7-10 Business Days
International Delivery
We're happy to ship items worldwide
Just leave us a message here or email us at:
SALES@RISPRODUCTION.COM
Let us know your shipping address and order so we can get back to you with your best postage options.
Exchange / Return (Local & International)
What shipping options are available?
We do our best to offer our customers the best quality. If you are not completely satisfied with any purchase please notify us at sales@risproduction.com and return your item(s) within 7 days of delivery/ pickup for orders within Hong Kong, or within 60 days for international orders. For more details, please see below.
Local Returns
Customers can exchange any non-personalized items within 7 days from receipt of delivery. The items eligible for return must be new, unopened and unused. Original tags, wrapping, or boxes should be intact. Items which are personalized or discounted are not eligible for exchange.
Once we receive your item, we will inspect it and let you know if it is eligible for a refund or replacement.
RIS gifts reserves the right of final decision in the case of disputes.
Please contact us at sales@risproduction.com for further arrangement.
International Returns
Please notify us by email at sales@risproduction.com and return your item(s) by post within 60 days, shipping at your own expense. We recommend that you use a recorded delivery service, as we cannot be responsible for non-delivery of returned items.
We will be happy to replace it with a product of same value after verification - shipping not included, or offer you a refund**. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that food items are not returnable or refundable unless damaged.
Please return your item(s) to our location (Return shipping charges are not refundable):
RIS International Co. Ltd.
Rm 12, 10/F, Block A, Tonic Industrial Centre,
26 Kai Cheung Road, Kowloon Bay,
Kowloon, Hong Kong
(+852) 6691 6880, (+852) 3427 8818
Once we receive your item, we will inspect it and let you know if it is eligible for a refund or replacement, shipping fees not included.